BRX Services | FAQs

Frequent Asked Questions

You can book your transportation in our web page with at least 48 hours before your flight. Reservations within 48 hours of your departure should be booked through our Operations Office at

That will depend on the cancellation policy of the transfer booked. Please, check our cancellation and no-show policy to learn more about it.

If you get sick and show us a valid medical certificate, we will reimburse you the amount paid for the transfer.

You can pay through a credit card, debit card or wire transfer. Also, you can pay in cash in the Punta Cana Airport and with our hotel’s representatives.

If your payment link is not working, you should contact our BRX Operations teams at and they will kindly assist you.

BRX Services is in counter number 20 in terminals A & B of Punta Cana International Airport.A White and blue turquoise uniformed staff will be waiting for you at your arrival.

It will depend on the type of transportation booked. Private transportation will depart as soon as you arrive in our counter. Shared transfers will have a waiting time of 20 to 25 minutes.

The shared transfer makes up to three stops.

Local government requires to complete an electronic ticket to enter to the country.  It can be filled out in the follow webpage when following a few simple steps:

In case of emergency with your transfer service, you can contact our team at or to our WhatsApp number +1 (809)-501-1178.

Yes, we do. You can find BRX Services in Instagram, Facebook, LinkedIn, Tripadvisor and Google.

Our hotel Representative will assist you confirming your pickup time. We encourage you to visit your Representative on your arrival to confirm your departure transfer.

Depending onyour children’ age they can be not allow to certain excursions due to safety reasons. In the description tab you will find any age restriction for the excursion you are interested in.

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